Products are not refundable or exchangeable. Sold price on invoice is final, in the event of price adjustment, price difference is not refundable in any circumstances.
In case of mistaken transfer made by customers, the excess amount of money can only be transferred as Points. If customers insist on making refund, HKD50 administration fee will be charged each time and 5% of the product price amount to compensates the collection company's expenses. It is suggested that customers should check the amount carefully before they transfer.