Shipping policy

Delivery

Orders without frozen products:

  • Suitable for orders with dry goods only
  • Free shipping on orders of $250 or more
  • Shipping fee for under $250 is $40

Orders containing frozen products:

  • Applicable to orders with some or all frozen products
  • Free shipping on orders of $250 or more
  • Shipping fee for under $250 is $80

Non-delivery area:

Outer areas (Lantau IslandPeng Chau and Hei Ling ChauSaigon Islands and Po ToiCheung Chau) and other restricted areas

Welcome through WhatsApp, Facebook Messenger or phone to inquire about the details of the delivery area.

Pickup at SF Station, SF Smart Cabinet, SF Service Point and Convenience Store

  • Suitable for orders with dry goods only
  • "Pay on delivery" to pay the freight
  • Please passWhatsApp, Facebook Messenger or phone to contact customer service, the notice indicates that you want to send to the outlet code and address.

Pickup from warehouse

Yau Tong Industrial City, 17 Ko Fai Road, Yau Tong, Kowloon (detailed address will be sent after checkout)
After confirmation by the staff, you can pick it up according to the date and time you choose.
If you have not received the confirmation, please contact customer service via WhatsApp, Facebook Messenger or phone.

For inquiries about delivery service, please contact us via WhatsApp, Facebook Messenger or phone.

If the order contains pre-ordered goods, the estimated delivery time is 7 days.
In addition, due to the COVID-19 epidemic, the standard delivery time is 2-3 days.